Privacy Policy
Effective Date: January 1, 2025
1. Overview
License Navigator ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Account Information
We collect information you provide when creating an account, including your name, email address, and business information necessary to provide licensing guidance.
Business Data
To provide personalized licensing recommendations, we collect information about your business, including business type, location, industry, and operational details you provide through questionnaires.
Usage Information
We automatically collect information about how you use our Service, including pages visited, features used, and interaction patterns to improve our platform.
Payment Information
Payment information is processed securely through our payment processor (Stripe). We do not store complete payment card information on our servers.
3. How We Use Your Information
- Provide and maintain our licensing compliance platform
- Generate personalized licensing checklists and recommendations
- Process payments and manage subscriptions
- Communicate with you about your account and our services
- Improve our AI algorithms and service functionality
- Comply with legal obligations and protect our rights
- Provide customer support and respond to inquiries
4. AI Processing and Data Usage
We use artificial intelligence to analyze your business information and generate licensing recommendations. Your business data may be processed by AI systems to provide personalized compliance guidance.
We do not use your personal or business information to train third-party AI models without your explicit consent. AI processing is performed to enhance your experience and provide accurate licensing guidance.
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our Service (hosting, payment processing, analytics)
- AI Providers: Trusted AI service providers for generating licensing recommendations
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate personal information
- Delete your personal information
- Restrict or object to processing of your personal information
- Data portability
- Withdraw consent for processing based on consent
To exercise these rights, please contact us at privacy@licensenavigator.com
9. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
11. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information promptly.
12. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our Service. Your continued use after changes indicates acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@licensenavigator.com
Subject: Privacy Policy Inquiry